Adam Lauzon

Professional Summary

Technology and operations professional with 25+ years of experience solving business problems in manufacturing through software development, systems, automation, process improvement, and practical application of technology.

Selected Impact

• Reduced a BOM-based quoting process from hours — and in some cases 1–2 days — to approximately 5–10 minutes through automation and process redesign.
• Led a team of developers and business/systems analysts, coordinating technical delivery with business requirements.
• Integrated disparate operational systems and databases, bridging business users and technical teams to turn operational problems into practical solutions.
• Supported manufacturing operations where system reliability, accurate information, and timely problem resolution directly affected production.
• Built custom solutions rather than forcing business processes into systems that did not fit.

Core Strengths

• Business & Operations: process improvement, business systems analysis, workflow automation, operational problem solving, requirements gathering, process mapping, cross-functional collaboration, systems integration, manufacturing operations, continuous improvement, reporting and operational visibility
• Leadership & Delivery: technical leadership, team leadership, project coordination, stakeholder communication, solution ownership, user training and adoption, troubleshooting and incident resolution
• Technology: enterprise and manufacturing systems, ERP/MRP, MES, PLM, databases and data integration, custom business applications, automation and workflow platforms, reporting and dashboards, web applications and APIs
• Compliance: Government of Canada Reliability Status (Active through 2034); previously held Top Secret clearance (CGI engagement)

Professional Experience

MPIQC / Timila — Senior Developer

Technology / Software / Automation

• Identified opportunities to automate complex business processes, building solutions that reduced repetitive work and improved the speed and consistency of operational processes.
• Redesigned and automated BOM-based quoting, reducing turnaround from hours or 1–2 days to approximately five minutes.
• Built and maintained SQL Server and MySQL databases and reports supporting quoting and operational applications.
• Worked directly with business requirements rather than treating software development as an isolated technical function.
• Provided practical support and troubleshooting to ensure solutions worked in real operating environments.

Ross Video — Senior Developer / Manager, Operational Technology

Manufacturing IT / Operational Technology / ERP / MRP / MES / PLM

• Promoted to Manager, Operational Technology while continuing to lead development; led a team of developers and business/systems analysts, connecting business requirements with technical execution.
• Provided manufacturing IT and operational technology support across production, quality, logistics, and administration — supporting and integrating manufacturing systems including ERP, MRP, MES, and PLM, and supporting the transition from legacy business systems to newer enterprise systems.
• Designed and maintained a consolidated SQL Server "digital twin" reporting database, pulling data from multiple operational systems into dashboards and reports that let management and operational teams monitor performance and make decisions using current information.
• Developed and supported applications used by manufacturing and operational teams, providing technology solutions to operational problems across manufacturing, quality, logistics, administration, and reporting.
• Worked directly with production personnel to understand problems, and provided ongoing troubleshooting, support, documentation, and user assistance after implementation — including maintaining continuity when operational technology issues arose.

SigmaPoint Technologies — Senior Developer

Manufacturing IT / ERP-MES-PLM Integration / Business Systems / Azure / Power Automate

• Provided manufacturing IT and operational technology support, and technical lead for integrating Microsoft Dynamics 365 F&O with manufacturing operations — including custom development within D365 F&O, generating data entities for migration and integration, and bringing a new facility onto the ERP.
• Supported and integrated manufacturing systems including ERP, MRP, MES, and PLM — building cross-system quality workflows so inspection results flowed automatically back into material release decisions.
• Used Microsoft Power Automate and Azure Logic Apps to automate approval flows, notifications, and data movement between the ERP and other business systems, reducing manual handling of routine transactions.
• Built SQL Server queries, reports, and data integration supporting ERP/MES/PLM workflows, plus web applications connecting departments, suppliers, and customers on top of those integrations.
• Worked directly with operations and quality teams to translate manufacturing requirements into system design.

CGI — Senior Consultant

Technology / Government / Business Systems

• Developed and supported technology solutions for a major telecommunications client on a multi-developer team, working with stakeholders to solve technical problems and deliver reliable systems in a structured, security-conscious environment.
• Held Government of Canada Top Secret security clearance for the duration of the engagement.

SigmaPoint Technologies — Information Systems Technologist

Manufacturing / Business Systems / Web Applications

• Grew the company's web-based manufacturing execution system from a WIP-tracking tool into a full system covering product genealogy, defect and repair tracking, test tracking, materials integration with the MRP system, kitting, SMT feeder verification, and component lot-code traceability.
• Designed the underlying SQL database schema from scratch and built the reporting used for production and traceability.
• Built company websites, intranets, and customer/supplier portals supporting day-to-day operations.
• Developed inventory and traceability applications used across manufacturing and logistics.

United Tri-Tech — Manufacturing Engineering / Information Systems Technologist

Manufacturing IT / Production Support / Web Applications / Business Systems

• Prepared customer documentation, BOMs, and Gerber files for use by production machinery.
• Created SMT programs and administered selective soldering and AOI equipment.
• Built deep proficiency in MS Excel supporting production and documentation work.
• Provided manufacturing IT and operational technology support for an electronics manufacturer, including support of ERP/MRP business systems.
• Developed and maintained web applications, company websites, and internal systems, including web-server setup and administration.
• Supported and reported from internal business databases used for inventory and production tracking.

Technologies

• ERP / MES / PLM / Manufacturing systems: Dynamics 365 F&O (X++), FactoryLogix MES, Alliance MRP, PLM systems, custom-built MES, SMT programming, selective soldering & AOI equipment, Gerber files, BOMs
• AI development: Claude Code, LLM integration, MCP, AI agents, prompt engineering
• Automation & cloud: n8n, Microsoft Power Automate, Azure, Azure Logic Apps, PowerApps, Ollama
• Databases & reporting: SQL Server, PostgreSQL, MySQL, SQLite, Oracle, Grafana, SQL reporting, MS Excel
• Web development: JavaScript, TypeScript, C#, .NET, Node.js, Express, Angular, Bootstrap, jQuery, REST APIs, OAuth, webhooks, HTML5, CSS3, Python, PHP, ColdFusion
• Other tools: Google Maps API, Docker, Git/GitHub

Education & Certifications

• miniMBA — University of Windsor (2023)
• Dynamics 365 Development, Extensions & Deployment (MB6-894) — Dynamics Edge (2018)
• Enterprise Java Developer Certificate — Algonquin College (2009)
• Business Technology / Information Systems Diploma — St. Lawrence College (1998)